Job Summary A great opportunity has arisen for a passionate, energetic Senior Sales Assistant to work for a luxury leather accesories brand based in a luxury department store in Central London. Your role will be to engage with their customers through storytelling and creating an atmosphere of passion and enthusiasm. You will act as a trusted advisor of style, providing styling suggestions and understanding their lifestyle and preferences with the highest level of sophistication and service. This is the perfect role for someone with previous experience within the luxury or high-end premium sector to join a successful sales team. Main responsibilities: Providing a memorable luxury experience, creating an expressive connection with the customers and selling the brands values Proactively developing a trustworthy customer relationship Providing styling suggestions, understanding customers' lifestyle through the highest level of service CRM after sales activities Taking ownership of resolving customer issues or complaints while adhering to customer service policies, such as alterations, damages and repairs Driving and maximising sales performance to achieve individual sales targets Working within a team to achieve daily, weekly and monthly KPI targets Enthusiastic team member, therefore, enhancing sales Maintaining high VM standards in store by following the company guidelines Required Education, Skills and Qualifications Person Requirements: Previous experience of working with a leading luxury or premium brands Strong fashion background Natural and confident sales person Enthusiastic, and motivated to exceed sales target Pro-active and goal oriented Team player Ability to work flexible hours Able to start immediately